Repairs and Service

Evans Music City offers repairs on most speakers, keyboards, and other professional level electronics.

We are not able to provide service on home stereos/component stereos, car stereos, home theater components, or other consumer grade electronics.

We do our best to expedite every item brought in for repair. Turn around time varies due to parts availablity and workload. For current turnaround time contact us at 713-781-2100.

Rates

Deposit/Bench Fee: $50.00 per item
Labor: $75.00 per hour

*Payments can be made in cash, check, or major credit card including AMEX and Discover.

*Bench charges are assesed only if we troubleshoot an item but repairs are not performed or if cost of repairs nears or exceeds the replacement cost of the item in for repair.

*Repairs up to and including $200 (before taxes, if applicable) will be completed with no other authorization from the customer. For repairs exceeding $200, or if the cost of repairs nears or exceeds the replacement cost of the item in for repair, we will contact the customer with an estimate and will not proceed without the customer's approval.

*Some repair parts will require a non-refundable down payment equal to half of the cost of the repair part(s) before they are ordered.

*Our techs recommend that all data be backed up for any programmable item, such as keyboards, drum machines, effects processors, etc. We are not responsible for any lost data in an item brought in for service.

*All repairs have a 30 day guarantee from the date of repair completion. If you experience any issues after picking up a repair CONTACT US IMMEDIATELY!

*Unclaimed repairs left in our shop for more than 30 days may be sold to cover our costs of labor and parts.

*For any other inquiries about repairs or service e-mail us or call us at 713-781-2100.

Services Provided

Our experienced techs can do major or minor repairs on most electronic instruments and equipment. Some of the services we can provide include, but are not limited to, the following:
*Minor parts replacement - jacks, sliders, controls, switches and more
*Battery replacement in keyboards, drum machines, etc
*Analog synth/drum machine repairs/rebuilds
*Broken/sticky keys on keyboards
*Loud/dead note on keyboards needing contacts replacement
*PC board repairs, including SMT components
*PC board replacement in most electronic devices
*Tube amp service including re-tubing and adjusting bias
*Tube amp and pedal modification
*Pickup installs and custom wiring
*Setups on guitars, basses and more
*Fret services (re-frets, leveling, crowning, etc)
*Trem/pickup installs requiring routing
*Headstock repairs
*Grillecloth/amp covering replacement

And more! For any other inquiries about repairs or service e-mail us or call us at 713-781-2100.

Warranty Service

Our repair shop is an authorized warranty center for JBL, Peavey, Yamaha, Korg, Wharfedale, Roland/Boss, Randall, Eden, Marshall, and Vox.

We can service non-warranty repairs for non authorized brands. In those instances where Evans Music City is non authorized for warranty repairs, then warranty repairs will be sent back to the manufacturer by the customer or referred to an authorized service center for that brand or item. Items under warranty other than those brands listed above serviced at Evans will void any remaining manufacturer's warranty.

All warranty repairs require the same $50 deposit/bench fee as non-warranty repairs. Once our agency has been reimbursed for parts and/or labor we will return the bench fee and release the repaired goods.

Our shop also sells a limited number of small parts for the D-I-Y types. Fuses, tubes, connectors, and speaker components can be purchased from the shop during regular shop hours. (We reserve the right to limit sales on parts in an effort to be able to complete repairs with parts on hand.)

We stock and sell drivers and diaphargms for JBL, Peavey, Eminence, and more. Crossovers and parts for crossovers are also available for JBL, Peavey, Yamaha, Wharfedale and more. (We reserve the right to limit sales on parts in an effort to be able to complete repairs with parts on hand.)

We sell and recommend JJ Tubes and Mercury transformers for all our tube amp afficionados.

We also sell various jacks, connectors, fuses, and other small parts. (We reserve the right to limit sales on parts in an effort to be able to complete repairs with parts on hand.)

All parts, unless installed and serviced by an Evans Music City service tech, are sold as is with no warranty.